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CASINO GAMBLING NEWS |
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Casino Gambling News
Thursday, December 16 2004
 Casino Kingdom got Customer Excellence Award for 2004!
Casino Kingdom has just been awarded the Online Players Association Customer Excellence Award for 2004! Throughout 2004 no player disputes were received by the Online Players Association regarding Casino Kingdom. To mark this achievement Casino Kingdom received this award which recognizes the exemplary way in which it's operated in regards to player satisfaction.
Sunday, December 12 2004
Grand Bay and Lake Palace online casinos had passed independent inspection!
Two more quality operations joined the roll call of online casinos awarded the eCOGRA Seal with the announcement that Casino Grand Bay and Lake Palace Casino had passed independent inspection.
eCOGRA (e-Commerce and Online Gaming Regulation and Assurance) is an independent authority that aims to protect the rights of online gamers and ensure that the casino operators they scrutinize are honest, their games are fair, player purchases are safe and winnings are paid out timeously. eCOGRA requires that member casinos are financially stable and have adequate reserves to cover wagers. Policies have to be in place for communicating with clients and dealing with player complaints, and satisfactory technical capabilities and anti money-laundering systems are critical.
The immediate new benefit to you is that you now have free access to a dedicated dispute resolution service. You can request eCOGRA's assistance in resolving disputes with any casino displaying their seal!
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